Job Title: Talent Manager

Reports To: Program Director

Job Summary:

Work with program staff to build and maintain strong relationships with both participants and volunteers to guide participants through Job Readiness Training, Employment, and into Step 2 in an effort to meet the organization’s strategic goal of placing 1,000 jobs.

Expectations: 

Adhere to The StepUp Wilmington Way and teach StepUp Wilmington values: Reliability, Integrity, Adaptability & Affirmation while working with the staff to build and maintain strong relationships with participants and volunteers to guide participants through Job Readiness Training, Employment, and into Step2.

Key Responsibilities:

• Establish and build relationships with participants instilling SUW values and developing a high level of trust,
• leadership, open communication, and confidentiality
• Manage a caseload of 20-30 job seekers through the full cycle of job readiness and Step2 training; conduct 1x1
• meetings, provide job leads, develop resumes, and regular follow-up calls and meetings to ensure the participant is on
• track towards employment goals
• Evaluate employability using REACH score method and communicate with the social enterprise team to ensure the best
• possible outcome for participants
• Effectively assess Individual Development Plans with each participant; evaluating throughout each phase of
• StepUp training and setting goals in partnership with the participant and the manager to increase stability
• Uphold program structure by staying organized and efficient; managing logistics and schedule in accordance with
• SUW values
• Partner with staff and volunteers to conduct trainings and ensure they are in line with career readiness and
• objectives
• Conduct outreach efforts on a weekly basis to increase participation and StepUp awareness in the community
• Utilize technology and software platforms (Salesforce, Google Drive, and Performance Culture) as tools in
• measuring results and growth ensuring accurate and up-to-date data
• Act as a team player and do what it takes to meet organizational goals, live up to SUW values, and fulfill the SUW
• mission
• Take responsibility and “ownership” for making StepUp Wilmington great!

Qualifications:

• Minimum 2 year degree
• 2-5 years of experience in recruitment, human resources or relevant field
• Proficient in Microsoft and Google applications and ability to learn new software (Salesforce a plus)
• Strong communication skills, verbally and written
• Ability to facilitate and lead groups of diverse backgrounds
• Experience working with diverse populations
• High level of empathy and passion
• Good sense of humor and ability to work well with a dynamic team

The Rewards:

If you’re suited for this work, you’ll find most of the reward in working with the community to fight for and see change as
a direct result of your hard work. That doesn’t mean you won’t be offered an industry-competitive salary and benefits
package.

SUW offers full time employees:

Full medical and dental coverage

20 days paid time off and 9 paid holidays within your first year

Simple IRA matching plan after 2 years of service

APPLY ONLINE NOW