Job Title: Talent Manager (Pender County Focus)  

Reports To: Program Director 

 Job Summary: The Talent Manager will work to expand StepUp Wilmington training to Pender County – focusing on increased participation and buy-in from candidates and employers. The TM will work to build strong, trusting relationships with referring partners, community resources, volunteer groups, faith organizations and employers. 

Expectations: Adhere to and teach StepUp Wilmington values: Reliability, Integrity, Adaptability & Affirmation

while working with program staff to build and maintain strong relationships with talent and volunteers to guide talent through Job Readiness Training, Employment and into Step2.

 Key Responsibilities:

• Build and implement an expansion plan to bring StepUp Wilmington training to Pender County aligned with StepUp Wilmington’s strategic goal to place 350 jobs/year at with an acute focus on a living wage 
• Establish and build relationships with participants instilling SUW values and developing high level of trust, leadership, open communication, and confidentiality
• Manage caseload of 20-30 job seekers through full cycle of job readiness; conduct 1x1 meetings, provide job leads, develop resumes, regular follow up calls and meetings to ensure participant is on track towards employment goals
• Develop and communicate a strong understanding of StepUp Wilmington’s results, processes and employer partners to effectively market services 
• Forge relationships with referring partners (both inbound and outbound) ensuring a smooth transition process from the referring partner to StepUp Wilmington 
• Ensure all trainings are in line with career readiness and organizational objectives 
• Conduct outreach efforts on a consistent basis to increase participation in SUW programs, and StepUp awareness in the community
• Utilize technology and software platforms (Salesforce, Google Meet, ZOOM, Google Drive, and WorkDove) as tools in measuring results and growth ensuring accurate and up-to-date data 
• Act as a team player and do what it takes to meet organizational goals, live up to SUW values and fulfill the SUW mission
• Take responsibility and “ownership” for making StepUp Wilmington great!

Qualifications:

• Minimum 2 year degree
• 2-5 years of experience in community outreach, recruitment or relevant field
• Proficient in Microsoft and Google applications and ability to learn new software (Salesforce a plus) 
• Strong communication skills, verbally and written
• Ability to facilitate and lead groups of diverse backgrounds 
• Experience working with diverse populations 
• High level of empathy and passion 
• Good sense of humor and ability to work well with a dynamic team 

The Rewards: 

If you’re suited for this work, you’ll find most of the reward in working with the community to fight for and see change as a direct result of your hard work. That doesn’t mean you won’t be offered an industry-competitive salary and benefits package. SUW offers full time employees: 

• Full medical and dental coverage 
• 20 days paid time off and 14 paid holidays within your first year 
• Simple IRA matching plan

APPLY ONLINE NOW